Maximize Your Team’s Potential

Optimize Performance. Slash Costs. Drive Growth.

Take control of your operation with PerformanceIQ by eTruckBiz. Streamline efficiencies, and reduce expenses—all from one powerful platform.

PerformanceIQ

★★★★★

310
+

Happy Clients

Schedule free business review

FedEx does not provide any initial or on-going operational support or training

Creates Operational Inefficiencies and Poor Operating Metrics
Contributes to High Employee Turnover
Fosters “Reactive” vs. “Proactive”  Management Environment
Increases Compliance & Safety Risks
Promotes Feelings of Helplessness and Despair for AO
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We Get It: Training and Monitoring Your BC Is A Difficult & Time-Consuming Task

Take control of your operation.
PerformanceIQ is the operational training FedEx doesn't provide.

The eTruckBiz PerformanceIQ program is the solution to FedEx's operational support gap. It provides AOs with the essential training and tools to effectively manage their business, and optimize driver performance.
By giving you a clear, experienced, data-driven framework for success, Performance IQ empowers you to move beyond reactive management, reduce employee turnover, and build a profitable, scalable, and resilient operation, all while reclaiming your personal time.

Why PerformanceIQ?

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Improved Profitability and Efficiency

Your PerformanceIQ Specialist will provide the tools to optimize your routes, track driver performance, and manage costs effectively. This data-driven approach eliminates guesswork, leading to increased productivity and a healthier bottom line for your business.
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Empowered and Effective Management

The program offers a structured training framework that turns your Business Contacts into skilled managers. By equipping them with the right knowledge and systems and proper follow-up, you can delegate confidently, reduce day-to-day firefighting, and reclaim your personal time.
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Reduced Turnover and Enhanced Driver Performance

With clear BC training and performance tracking, PerformanceIQ helps you build a strong, professional team. Drivers understand their goals, feel supported by their BCs, and are more engaged, leading to lower turnover and consistently better performance.

How It Works

1

Book / schedule

Start by signing up for a FREE Business Review where we will establish a baseline set of data. The Review includes a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis, the development of a Standard Budget (what FedEx thinks you should be spending on your operation) and an Expense Plan where we’ll develop operational goals based on the first Analyses.

2

Business Review Session

Once the analysis is complete, we’ll schedule a session with you to go through the results. You’ll be sent a copy of the results. We’ll answer any questions you have and we’ll also show you through the rest of the BSS system and how it all ties together so you can realize your business’ true potential.

3

We’ll Get To Work...

You pick one or all of the programs and the setup process(es) will start. Our various teams will get in touch and start everything in motion and you’ll be on your way to a more streamlined business that produces maximum results!
Schedule free business review

PerformanceIQ

Components

Onsite Visits

Includes an expert, in person, evaluation of your operation to identify improvement areas and spur growth.

Tiered Dispatch Plans

Base dispatch plans from which to start daily load balancing from. The key to effective FRO management.

BC Coaching

Experienced advice improves employee retention, productivity, and compliance, reduces frustration and aids in strengthening the most important position on your team.

Daily Operations Review

Often an objective, un-biased review of what has occurred is needed to gain greater insight into the root causes of good and bad results.

VEDR Admin

Includes consistent monitoring, documentation, and managing VEDR incidents to ensure compliance with KPIs and saving significant time

FRO Training / Monitoring

Includes cross-training  SP AOs and BCs with eTruckBiz engineering experts to ensure proper tool use and that this critical function is not held hostage by a single SP employee
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Client Reviews

Living Easy

"Our eTruckBiz coach was extremely insightful. They gave us a pathway to implement significant changes that will impact our bottom line, making our jobs, and lives easier."
Joseph Allen -  JA Transport

Multi-Man

"eTruckBiz helped us streamline our operations, cutting down on errors and saving valuable hours each week. PerformanceIQ gave us the data needed to track driver performance and improve efficiency across all of our multiple facility operations."
Kendrick Howard  -  Exceptional Route Service Inc.

Frequently asked questions

My BC is already doing a good job. Why do I need outside coaching and training?

While your BC may be performing well, the PerformanceIQ program provides a dedicated expert who can offer a fresh, unbiased perspective. Our coaches use data-driven insights from the eTruckBiz system to identify unseen areas for improvement, like optimizing routes for greater profitability or improving driver retention strategies. We provide specialized training that fortifies your BC's skills, making their position and your company even stronger and more resilient.

The VEDR and compliance administration seems interesting, but my team already handles that. Why should I let you do it?

The purpose of outsourcing your VEDR administration is to liberate your team from a non-revenue-producing, albeit important task. We provide consistent monitoring and documentation, ensuring you meet compliance requirements without the manual hassle. Some would say we actually provide another level of Safety Awareness on top of your current efforts. This frees up your team's time to focus on core, revenue-producing activities, while we proactively manage incidents, protect your KPIs, and reduce the risk of costly penalties. It’s about working smarter, not harder.

This program seems expensive. I'm not sure I'll get a return on my investment.

Our pricing is structured to replace what you're already spending on comparable services, not to add to it. The cost of a single safety incident or a few lost drivers can far outweigh the cost of the program. By improving driver retention, increasing productivity, and ensuring compliance, PerformanceIQ helps you avoid those significant expenses and achieve a positive ROI that can be measured in increased operational efficiency and a healthier bottom line.

I've tried other consulting and coaching programs before, and they didn't work for my business.

The eTruckBiz PerformanceIQ program is built specifically for FedEx Service Providers. We understand the unique challenges of the ISP model, including Network 2.0 and the specific KPIs you're held to. Our tools and coaching are not generic business advice; they are purpose-built to integrate with your eTruckBiz software and address the real-time issues of your day-to-day operations, ensuring the strategies we develop are relevant, actionable, and effective.

I don't have time to implement a new program or get my team trained.

That's exactly why PerformanceIQ exists. We provide an experienced team to do the heavy lifting for you. Our experts lead the training and implementation, working directly with your team to ensure a smooth and efficient transition. The goal is to save you time in the long run by building a more productive and self-sufficient operation, so you can spend less time working in your business and more time working on it.

Ready to get Started?

Schedule a FREE Business Review / Consultation with our team and let’s make things happen!
Schedule free business review