Business Support System

A HIGH-IMPACT SERVICES PLATFORM THAT STREAMLINES OPERATIONS & ENHANCES EFFICIENCY FOR YOUR FEDEX-BASED TRANSPORTTION COMPANY
Use our experienced, onshore, expert biz teams so you can spend less time working IN your business and more time working ON it

The Business Support System delivers countless impactful benefits

Program 1
The eTruckBiz BudgetIQ program provides FedEx Service Providers with tailored financial planning tools, including standard budget development, real-time financial tracking, and expense management. It helps SPs monitor spending, adjust budgets, and maintain profitability while meeting operational goals. Optional accounting services ensure financial health and compliance.
Standard Budget Development: Analyzes engineered expenses from FedEx's perspective, offering guidance to create a tailored expense plan while maintaining acceptable operating margins
Daily Dispatch Yield Report: See your business results, not just your service results the followng day, for your whole business and by dispatch. This allows for any corrective action to happen in time to impact your larger financial picture.
BudgetIQ App: Real-time monitor expense activity versus budget, enabling timely adjustments to imporve profitability. Typically transaction (spending) awareness is the most critical part of a service provider's business that is missing.
*Optional Accounting Services Available
Program 2
eTruckBiz's PerformanceIQ program is a comprehensive operation management solution designed for FedEx Service Providers. It provides tools for tracking driver performance metrics and operational insights, helping service providers optimize efficiency, improve profitability, and ensure compliance with contract standards. The program simplifies decision-making and enhances overall business performance.
Enhanced Operational Efficiency: Streamlined tools and insights help engineer & optimize routes, manage resources, and improve daily operations.
Improved Financial Performance: Detailed financial analysis and tracking enable better cost management and profitability.
Compliance and Performance Excellence: This program ensures alignment with FedEx standards, boosting compliance and service quality.
Program 3
The eTruckBiz AdminIQ program streamlines Service Provider operations by providing comprehensive administrative support, compliance management, and business services. Designed for efficiency, it helps you stay organized, reduce paperwork, and focus on growth while ensuring regulatory compliance and operational excellence. Perfect for simplifying and saving your time on complex administrative tasks.
Enhanced Compliance: Ensures seamless adherence to regulations and contract standards, minimizing compliance risks.
Reclaim Your Time: Let our admin teams handle your time-consuming admin tasks so you can focus on other things, like more important revenue-producing tasks.
Reduce Stress: Take the burden of non-revenue-producing tasks off your to-do list. Rest assured that our trained, on-shore admin experts will handle your important tasks efficiently and effectively so you can boost your business.
expressPro
Included with any IQ Program, eTruckBiz's SaaS empowers Service Providers with online tools and apps to streamline operations, manage compliance, display routes, and boost profitability. Offering real-time insights, payroll management, and performance tracking, it simplifies business processes, ensuring efficiency and growth for Service Providers.
Streamlined Operations: Simplify just about everything including payroll, compliance, route management and more with an all-in-one platform designed for FedEx Service Providers.
Real-Time Insights: Our hard to come by API access with FedEx and our integration partners provides you performance metrics and actionable data to make informed decisions and drive profitability.
Enhance Efficiency: Automate time-consuming tasks, reduce errors, and focus on growing your business, especially in the Network 2.0 environment as you expand to multiple locations!

Business Support System

The Road To Realizing Your Business’s Potential Starts Here

100
+

Service Providers already being served

1.7
%+

Under-Budget Spend Vs. The Standard Budget Model

50
%+

Increase in Operational Efficiency

Real Stories, Real Success: How eTruckBiz Helped Transform These Businesses

"Before we started using the eTruckBiz Business Support System, managing our FedEx routes felt like trying to piece together a puzzle without all the pieces. Our operations were disorganized, performance tracking was scattered, and we struggled to stay on top of our finances. AdminIQ, PerformanceIQ, and BudgetIQ completely turned that around for us.
With AdminIQ, we streamlined our administrative tasks, freeing up valuable time to focus on our business strategy. PerformanceIQ gave us detailed insights into our drivers’ productivity, allowing us to address inefficiencies and improve our delivery times. BudgetIQ was a game-changer for our finances—helping us identify cost-saving opportunities and create a financial roadmap that transformed our profitability.
Thanks to eTruckBiz, we not only survived but have become a thriving business. Our on-time delivery rates and operational efficiency are at an all-time high, and we’re in a better position than ever to grow confidently. I can’t imagine running our business without it!"
— Lisa C., Co-Owner of Swiftline Logistics
"When we started with eTruckBiz, our business was struggling to keep up with day-to-day demands. Administrative tasks consumed so much time, we had little energy left for big-picture planning. That’s where AdminIQ, PerformanceIQ, and BudgetIQ changed everything for us.
It was challenging at first, but we stayed the course. AdminIQ helped us streamline our operations, cutting down on errors and saving valuable hours each week. PerformanceIQ gave us the data we needed to track driver performance and improve efficiency across the board. But the real game-changer was BudgetIQ—it gave us clear insights into our financials and helped us build a plan for profitability.
Thanks to this system, we’ve turned our business around. Our operations are leaner, our team is more motivated, and we’re seeing consistent growth in our profit margins. eTruckBiz was the push we needed to go from surviving to thriving, and we couldn’t be happier with the results."
Mark T., Owner of PeakRoute Solutions

Frequently asked questions

What is the eTruckBiz Business Support System, and how can it help my business?

The eTruckBiz Business Support System is an all-in-one platform designed specifically for FedEx Service Providers. It includes tools like AdminIQ, PerformanceIQ, and BudgetIQ to streamline operations, track performance, and improve financial management, helping your business thrive.

How does AdminIQ simplify administrative tasks?

AdminIQ automates time-consuming tasks like payroll, compliance tracking, and employee management, freeing up your time to focus on growing your business.

Can PerformanceIQ really improve my team’s productivity?

Yes! PerformanceIQ provides detailed insights into driver performance, delivery metrics, and operational efficiency, allowing you to identify areas for improvement and boost overall productivity.

How does BudgetIQ help with financial management?

BudgetIQ gives you a clear view of your financials, helping you track expenses, identify cost-saving opportunities, and create a roadmap for profitability.

Is the system easy to implement and use?

Absolutely! The eTruckBiz system is designed to be user-friendly, with intuitive tools and comprehensive training to ensure a smooth onboarding process for you and your team.

Are eTruckBiz’s Business Support System charges in addition to what I am already spending? I want to use the BSS but how can I afford this?

eTruckBiz's Business Support System charges are designed to replace what you are currently spending on comparable services, NOT add to what is already being spent. In fact, the the charges are priced BELOW everyone’s Standard Budget Amounts for each category. Therefore, not only will you experience a higher quality of service through the BSS program, but it will be less expensive than what FedEx has you budget to spend on each category.